Photo by Alex Knight on Pexels.com Customer Relationship Management (CRM) is essentially the process of handling interactions and communications with existing and potential customers. After completing my Hubspot Software Hub certification and creating my first Knowledge Base this week, I wanted to look deeper into CRM and explore the impact of AI, particularly Machine Learning, … Continue reading CRM and Machine Learning
Month: November 2020
Cross-Site Scripting (XSS) and SQL Injection Attacks (SQLi) – what’s the difference?
Photo by Pixabay on Pexels.com It’s been awhile since I focused on an aspect of cyber security so this week I want to briefly cover two types of cyber attacks that are often closely associated and sometimes mistaken as the same attack... Firstly, let’s think about SQL Injection attacks (SQLi). With SQLi the hacker’s intent … Continue reading Cross-Site Scripting (XSS) and SQL Injection Attacks (SQLi) – what’s the difference?
Microservices 101
Photo by Kevin Ku on Pexels.com Following on from last week’s cloud blog on AWS Lambda, this week I want to explore AWS Microservices and explain their purpose and benefits as concisely as possible. Microservices are an alternative to a traditional monolithic architecture. Before we examine Microservices it’s important to break down the principles of … Continue reading Microservices 101